Celebrating Customers, Supporting Community
As a local bank, we take pride in knowing our customers on a personal level and truly enjoy showing appreciation for you! "Anyone who walks through this door should feel like they're part of the PCB family."
If you've never attended a PCB Customer Appreciation event, we hope you'll join us in 2025!
What is Customer Appreciation Day?
Customer Appreciation Day is a PCB tradition where we celebrate and thank our customers for your support and trust. Each financial center across Virginia and West Virginia participates in showing gratitude to the individuals, families, and businesses that make our communities a great place to live, work, and volunteer.
This is a day full of food, fun, laughter, and giveaways to show our appreciation for the community that supports us. In Franklin alone, we serve approximately 700 hot dogs!
Why do we celebrate Customer Appreciation Day?
PCB would not be what it is today without the support from our loyal customers for nearly 100 years. You have played an integral role in growing PCB and helping us make an impact in the community. We celebrate Customer Appreciation Day to express our gratitude for your loyalty and trust and to continue building the personal relationships that set us apart as a community bank.
Your support of PCB allows us to continue living our mission of facilitating customer financial success while simultaneously creating economic growth within our communities.
How does PCB support the community?
PCB is deeply committed to the prosperity of the communities we serve. Throughout the year, we engage in various initiatives, including sponsoring fundraising events, supporting small businesses, and volunteering with local organizations. On Customer Appreciation Day, we amplify these efforts by celebrating the strong community bonds we've built and showcasing how we invest in our customers and your families. "Community isn't just in our name, it's what we live by!"
What is so special about a local, community bank?
Being a local, community bank means we are more than just a financial institution; we are your neighbors who are invested in the areas we serve. We live here, work here, and volunteer here. "If our communities prosper and succeed, then we're able to prosper and succeed."
The relationships we build with our customers is what makes us unique, and it's why we're so dedicated to celebrating with you and supporting our greater community. Here you are not just a number; you are a valued member of the PCB family.